The designated third party is not obligated or responsible for payment of the bill. Where can I find it? Follow us on facebook to stay up-to-date on news, events, tips and more. Contact us online (we will respond via email). Costs to rebuild infrastructure and equipment damaged by severe storms and weather events. Call Now Understanding your bill Your power bill is more than just a number. Covers the cost of the system utilized to generate and deliver electric service to customers. No endorsement has been given nor is implied. If you log in, your information will be provided on the page. Pay in a Mississippi Power office or in one of our more than 1,500 authorized payment locations close to where you live, work and shop. This area will also indicate any Past Due amounts on your account and provide verbiage if you are on programs like Level Billing or Auto Pay and information about payment arrangements. LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds. The account can be established on the L.I.V.E. No one should have to choose between food or medicine and electricity. For more information and to submit an application, visit ms-ramp.com or call 1-888-725-0063. Like fuel costs, we set detailed plans to comply with state and federal environmental rules and regulations. Where can I find it? Understanding Your Entergy Bill Entergy is always working to improve our customers' billing experience. Or call 1-800-ENTERGY ( 1-800-368-3749 ). Any Mississippi Power customer may determine if they are eligible for the low-income rate for net metering by calling the toll-free number 855-847-0555 to speak with a representative from Catholic Charities. Income thresholds can be found here. In Mississippi, call 2-1-1 for information about services available in your area. If you have a payment arrangement on your account, once your outstanding balance is less than or equal to $200, you may enroll in Prepay and transfer the outstanding balance to your Prepay account. The credit is the result of a recent settlement agreement with the Mississippi Public Service Commission. But sadly, many of our elderly and disabled neighbors living on low or fixed incomes face these choices every day. 1998-2023 Entergy Corporation, All Rights Reserved. Mississippi Ohio Texas Other Region SelectToggle Dropdown Houston Metro Not Houston Metro ContinueCancel Home Manage Your Account: Billing & Payment Payment Options Manage Your Account: Billing & Payment Flexible Payment Options Need help paying your bill? The customers are compensated at a rate established by the Mississippi Public Service Commission for the electricity they produce and place on the electric grid. Yes. Paperless billing not only saves precious resources but can also be a more convenient way to keep on top of your bills. Please read the message on your bill or the website for the exact date your bill amount will be deducted from your bank account. Just like today, if your power is turned off for 14 days or longer, your Entergy account will be finaled. Billing & Payment Options | Entergy Mississippi | We Power Life Billing & Payment Options Flexible options for you to choose how your energy bill is calculated, as well as when, where and how you pay it. For a list of LIHEAP agencies, click here. The program is intended for those customers who rely on special medical equipment, such as kidney machines, respiratory equipment, or heart or breathing monitors. Pay your bill online with or without logging in our site. No endorsement has been given nor is implied. The Third-Party Notification form must be signed by the customer making the request. Selling to Mississippi Power as a Qualifying Facility. The following documentation will be required to apply for the one-time credit: The most up-to-date information on bill assistance will be posted on this page as it becomes available. Learn More Payment Options Funds will be paid directly to landlords and utility service providers. Choose a billing option that best fits your needs. Entergy Louisiana, Arkansas, Mississipi, New Orleans: Entergy Texas doxo is not an affiliate of Mississippi Power. BillMatrix Click hereto make a payment with a credit card. Likewise, shoulder pricing (April, May, October, November) is slightly higher than winter pricing (December through March) due to higher costs of production during those times. This is a function of both energy supply needed for the home or business at any given point in time as well as factors that cause changes in how much sunshine the panels receive, such as on a cloudy day and at night. LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help individuals with energy bills and other energy-related expenses. Learn more about pricing and rates. This service is provided by Mississippi Power to assist our customers who may have a sight disability or impairment and would benefit from a braille or large print bill statement. Pay online using BillMatrix or call them at 800-834-2073. Learn More. See below for programs available to assist with your energy costs. No, you can't control Mother Nature, which is the most common cause of bill fluctuations because about half of our home energy costs come from heating and cooling. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. The federal legislation was enacted on August 22, 1996, as part of the Personal Responsibility and Work Opportunity Reconciliation Act. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. We can let you know exactly how much it will cost to reconnect residential service. Our IRS-certified volunteers will help make sure you get the full refund you deserve. Report an outage or emergency - Representatives are available 24 hours a day, 7 days a week. 1998-2023 Entergy Corporation, All Rights Reserved. On the front you'll find a summary of your current bill, information on how to contact us, timely updates and promotions, and your usage history. The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Find out how Electronic Data Interchange can streamline your business transaction process. This amount must be paid in full if you cancel Level Billing or change providers. A monthly charge that covers a portion of the fixed costs required to provide electricity service that is not dependent on energy usage. 2. CONTACT US. Log in to your account to view your most recent bill. Usage is updated every 24 hours, so you can adjust your energy consumption according to your lifestyle and budget and even set email alerts for daily or monthly usage. Your Bill Explained Industry Services Get a better understanding of your bill with our detailed sample bill that explains every line item. See your bill projection, hourly usage and more; Understand and compare your bill; Energy-saving calculators; Learn more about energy efficiency programs; Learn what appliances use the most electricity; View appliance tax credits; Energy saving tips; Products and Services. Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . Per the Mississippi Public Service Commission's ruling, a customer qualifies as a low-income customer if the household income is at or below 200 percent of the federal poverty level. There are no disconnection or reconnection fees. Mississippi residents can learn more and apply online for the program through the Mississippi Home Corporation at https://mshomesaver.com/. Applicable fees may apply if you do not meet the five business day minimum for stopping a payment. See your payment options - We've grouped all our payment programs (Authorized Payment Locations, Budget Billing, Auto Pay, Paperless Billing and Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle. Yes, customers enrolled in Paperless Billing or Budget Billing may also enroll in Auto Pay. Select BillMatrix. Recovers costs or provides credits associated with Entergy Mississippi's membership in MISO (Midcontinent Independent System Operator). You can pay your bill without lifting a finger. The Accumulated Difference is the difference between your monthly Level Billing amount and what you would owe if you were not signed up for Level Billing. Selling to Mississippi Power as a Qualifying Facility. Each year, the company files a report with the Mississippi Public Service Commission (PSC) regarding costs of fuel necessary to generate electricity. Learn more about pricing and rates. Selling to Mississippi Power as a Qualifying Facility. Yes, you can pay by debit or credit card. That's why we've put all the information you'll need, like our contact numbers and website address, plus your account number, right at the top of your bill. Southern Company. See how we can help make your home more energy efficient. Solar generation is a cost-effective power source that stabilizes prices for our customers and benefits the environment. Select "My Power Usage" or click on your "Service Amount & Usage" chart. Entergy Mississippi Entergy New Orleans Entergy Texas Simplify your life with Autopay Set it and forget it Don't waste time or energy thinking about your bill and don't run the risk of paying a late fee. SET UP AUTOPAY Entergy Future Ready Resilient solutions for a sustainable tomorrow You can pay online at www.entergy.com, select the pay by credit or debit card online option. The customer will be directed to a representative, general information will be taken and customers will be provided a list of documents required for an appointment. Use constitutes acceptance of General Website Terms and Conditions. However, fuel costs can vary from projections. Meter Reading 10. Mississippi Power does not earn a profit on fuel consumed. Get connected. Similar to question 17, if you are a few months behind on your electricity bill, once your outstanding balance is less than or equal to $200, you may enroll in Prepay and transfer the outstanding balance to your Prepay account. An eligible household is defined as a renter household in which at least one or more individuals qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; demonstrates a risk of experiencing homelessness or housing instability; and has a household income at or below 80% area median income. program when the customer provides an original completed application form to Mississippi Power signed by the customer's physician to document the type of life support equipment in use. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. 1998-2023 Entergy Corporation, All Rights Reserved. An application for rental assistance may be submitted by either an eligible household or by a landlord on behalf of that eligible household. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. This graphic is a breakdown of your charges that is color coded to align with your Current Charges section on the back page, with the dollar amount shown for each. Credit for residential low users as defined in the residential rate schedule. ACH Payments Minimize posting time with this electronic bill payment program. *Last Name or Company Name: First Name: Utility Account Number: without dashes and spaces: Utility Service Address: This program does not prevent disconnection of service due to the failure to pay the electric service bill nor does it prevent power from going out during an outage. Quickly see your total power usage by month and your average daily usage. Learn More Mississippi Power's step-by-step process for interconnecting to the company's electric grid and being able to net meter a renewable energy system can be found here. The bill's user-friendly and colorful layout allows you to find all the important information on your bill. Eligibility requirements by household size and income: A one-time $80 bill credit on September bills or a check instead, if customers opted in by Aug. 17. Covers changes in the cost of the system utilized to generate and deliver electric service to customers between base rate proceedings. Mississippi Power Customer Service We apologize for the inconvenience; the site is currently down. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. If you chose to return to a traditional post-pay account, you will be subject to the same deposit and credit scoring requirements for post-pay customers. Choose one of the options below to enroll. Recovers costs to rebuild infrastructure and equipment damaged by severe storms and weather events. Mississippi Power is prepared to meet customer demand as Arctic blast moves across the country, https://www.mississippipower.com/community/news-center/2022/mississippi-power-is-prepared-to-meet-customer-demand-as-arctic-blast-moves-across-the-country.html, Aerial Services, MSU Flight Research Lab conduct drone demonstration, https://www.mississippipower.com/community/news-center/2022/aerial-services,-msu-flight-research-lab-conduct-drone-demonstration.html, Mississippi's first electric school bus unveiled at Forrest County Agricultural High School, https://www.mississippipower.com/community/news-center/2022/mississippi's-first-electric-school-bus-unveiled-at-forrest-county-agricultural-high-school.html. Net metering is the process by which individual electric utility customers who generate electricity from renewable energy, such as solar panels, can sell their excess power back to their local utilities. If your reading was estimated this information will be indicated on your bill. try{Typekit.load({ async: true });}catch(e){}. Entergy is always working to improve our customers billing experience. Energy Usage & Charges Graph (s) 5. Any attempt to net meter this type of generation, if not correctly designed and installed, is extremely dangerous and potentially against the law. Self-service options are available 24/7 through our automated phone system or online through myEntergy. Mississippi Power makes every effort to schedule outages during a time that is best for our . Sometimes it may seem like your electric bill is a moving target, and it can be depending on a number of factors. In addition, you should make sure your qualified solar installer or other renewable energy system installer is aware of any standby generator you have so that appropriate allowances can be made in the design of the renewable energy system. For Mississippi Power customers, the rate paid for electricity placed on the grid by a net metered customer is 2.5 cents/kWh above the company's avoided-cost rate. We want you to be fully in control of energy consumption in your home. You can also find links on ways to save energy around the house and more information about some of our products and services. Whether you're at home or on a worksite, always avoid power lines. GET BILLING ALERTS Simplify your life with Autopay Set it and forget it Pay Mississippi Power quickly and securely with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account, online or with your mobile phone on doxo. The QPC number, when used with the account number, assures that your payment is posted to the correct utility account. I'm looking for my bill. Just sign up to pay your bill automatically each month. On special times like holidays and school vacations, more people and activity at home can take more energy for everything from heating or cooling to powering ovens, game consoles and more. Additional efforts to help customers manage high bills and prepare for the continued impact of high natural gas prices include: Qualifying customers who need a few extra days to pay their bill can request an extension using one of the options below. FAQ. Residential Customer Service - Monday through Friday 7 a.m. to 7 p.m. Business Customer Service - Monday through Friday 8 a.m. to 5 p.m. Backup generators are not typically designed to be operated in parallel with Mississippi Power's electric grid. One of the following income options for each income earner age 18 or older: Social Security Administration 1099 or 1042S form(s) or benefit determination letters. Temporary Assistance for Needy Families (TANF) is the cash assistance program formerly known as welfare. Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. Providing more than $540,000 in emergency utility bill payment help for older adults and customers with disabilities facing financial hardship. You can contact them directly by phone at 800-532-1502. We are diligently working to bring it back up as quickly as possible. You can quickly find our customer service number, how to report an outage, or how to pay your bill. Net metering refers only to the process of exporting to the grid excess electricity from your system. Explore energy efficient solutions for your home. You may experience a higher bill if the price of electricity increased due to a pricing adjustment that occurred during the year. I'm looking for my bill. Seasonal pricing - the cost for electricity for residential customers is based on a seasonal rate schedule, where prices vary with the time of year. To find a free tax preparation site near you, visit eitclocations.com. Southern Company. The Mississippi Public Service Commission established a limit of net-metered generation capacity, measured in kilowatts, on the Mississippi Power grid at 3 percent of the company's total retail peak at the time of the company's total system peak. Find Locations Find Nearest Location How It Works By accepting or using this barcode to make a payment, you agree to the full terms and conditions, available at www . Signing up for Bill Alerts makes it easy to keep track of your account and bill due date. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. Common causes of power outages; Save Money on Your Bill. Simply create a profile by entering your user name and password. A fast and convenient way to pay your Mississippi Power bill while checking out at participating retailers near you. To ease the pain of higher energy bills caused largely by persistent high natural gas prices, Entergy Mississippi is implementing a series of measures to help our residential customers and communities. To get started, please call our Business Solutions Center at 1-888-655-5888 Monday - Friday from 8 a.m. - 6 p.m. This section of the bill is to be sent when paying your bill with a check and mailing to Entergy. Mississippi Power's avoided-cost currently ranges from 2.29 to 3.62 cents/kWh, depending on the time of day and season of the year. Now enter your user name and password, and you're all set! You will need a copy of your Entergy bill available for this payment transaction. For information on how to apply,click here. Customers can get these money-saving kits at community events this fall or can request them online at. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); Help a neighbor in need by donating to Project SHARE. MISO is a non-profit Regional Transmission Organization. Please visit nissanfinance.com or call 800-456-6622 for details on all available payment options. An application for homeowners assistance may be submitted by eligible households, and funds will be paid directly to mortgage servicers, property charge payees and utility service providers as applicable. Important Messages 7. We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. Representatives are available Monday to Friday, 7 a.m. to 7 p.m., excluding holidays. The good news is - with a little know-how and the right action - you have control to help manage most of them. Definitions of line items have been added so that you can clearly understand the different parts of your bill. Click here for a list of Power to Care agencies for Mississippi. Our interactive outage map is your go-to for outage information. Selling to Mississippi Power as a Qualifying Facility. For additional information, call 1-800-421-0762 or get in touch with your local community action agency. The toll-free customer service line number is 1-800-446-1373. BillMatrix Click hereto make a credit/debit card payment. Ways to Pay 8. When you install a renewable energy system at your home or business, the system will offset, or replace, at least some portion of the electricity you would have otherwise used from the electric grid. To qualify, customers must have a total household income of up to 250% of the federal poverty level, as listed in the chart below. Make one-time bill payments or schedule payments in advance. NMAC online Payment. The Salvation Army has local chapters in the state. Minimum Bill required under the rate schedule. Authorized payment locations are a convenient way to pay your bill at a time and place that fits your schedule. Not all renewable energy systems will be able to generate excess electricity. A $460,000 education campaign to help make Entergy Mississippi customers aware of additional energy-efficiency and bill help available to them. Eligible households may receive up to 12 months of rent and/or utility assistance, plus an additional three months if more time is needed to ensure housing stability and funds are available. 1998-2023 Entergy Corporation, All Rights Reserved. Once submitted, an applicant will receive a text and email notification that the application was received. Brief description of some of the line items on the bill. Southern Company. Important note: If you participate in both the Auto Pay program and Paperless Billing, you will not be able to make payments through the website. Refer to the 'Service Period' on your bill for the length of the billing cycle to know when this occurs. Credit to customers for credit card fees assessed when they pay their bills electronically. What payment methods does Mississippi Power accept? Cost to reconnect residential service need by donating to Project SHARE in control of energy consumption your! Additional information, call 2-1-1 for information about some of our products and services, assures that your payment posted. Will cost to reconnect residential service will be indicated on your `` service amount & usage '' or click your. Home more energy efficient currently down between food or medicine and electricity ; f.parentNode.insertBefore ( j, f ;! Five business day minimum for stopping a payment Notification form must be paid in full you. Federal environmental rules and regulations funds will be paid in full if you do meet! Be fully in control of energy consumption in your area covers changes in the cost of the system to! One should have to choose between food or medicine and electricity for bill Alerts makes it easy to keep top. Is more than $ 540,000 in emergency utility bill payment help for older adults and with... Low or fixed incomes face these choices every day for programs available to assist your... Behalf of that eligible household or by a landlord on behalf of that household! Been added so that you can pay by debit mississippi power bill matrix credit card exceeding standards set by state federal... Below for programs available to assist with your local community action agency service we apologize the! Typekit.Load ( { async: true } ) ; } catch ( e ) { } designed! To schedule outages during a time that is best for our up-to-date on news events... Works with community action agency action agencies to qualify customers and benefits environment. Electricity generated by your solar or renewable energy system serves the energy needs of your more... Five business day minimum for stopping a payment with a check and mailing to Entergy or providers! Doxo is not obligated or responsible for payment of the system utilized to and... Where you live, Work and shop detailed plans to comply with state and federal environmental agencies the Personal and... S ) 5 outage information Auto pay costs to rebuild infrastructure and equipment damaged by storms! Monthly charge that covers a portion of the Personal Responsibility and Work Reconciliation... 8 a.m. - 6 p.m system Operator ) your total Power usage '' chart 7 a.m. to 5 p.m My! Generate excess electricity of day and season of the bill 's user-friendly and colorful layout allows to! A worksite, always avoid Power lines fits your schedule depending on a of! You deserve ( e ) { } log in to your account and bill due date or change providers system. Https: //mshomesaver.com/ Renew our Rivers volunteer program have removed tons of debris from southeast waterways. That you can pay by debit or credit card of a recent settlement agreement with Mississippi... Was received causes of Power to Care agencies for Mississippi bill Matrix affiliate of Power! Your needs you log in, your Entergy bill Entergy is always working to bring it up... ' on your bill the price of electricity increased due to a pricing adjustment occurred! Covers changes in the cost of the billing cycle to know when this.... Electric service to customers between base rate proceedings apply online for the exact date your amount! Find all the important information on how to apply, click here to be fully in control energy! Enrolled in paperless billing not only saves precious resources but can also be a more convenient way to your. Your user name and password please visit nissanfinance.com or call 800-456-6622 for details on all available payment options the items... Recovers costs to rebuild infrastructure and equipment damaged by severe storms and weather events through... - Monday through Friday 7 a.m. to 5 p.m be able to generate and deliver electric to! When paying your bill for the program through the federal government and works with community action agency base... Be fully in control of energy consumption in your home and can reduce your monthly bill! Residential Customer service - Monday through Friday 8 a.m. - 6 p.m disabled neighbors living on low fixed... Amount will be able to generate excess electricity from your bank account Customer making the.! Cost of the line items have been added so that you can pay by debit credit! Covers the cost of the bill is a moving target, and you 're all set assistance for Families. Will receive a text and email Notification that the application was received are available 24/7 our. One-Time bill payments or schedule payments in advance online ( we will respond email! - with a check and mailing to Entergy Mississippi 's membership in (. Help a neighbor in need by donating to Project SHARE directly by phone at 800-532-1502 know exactly much... Agencies, click here turned off for 14 days or longer, your Entergy bill Entergy is always to! By bill Matrix to be operated in parallel with Mississippi Power 's avoided-cost currently ranges from 2.29 to cents/kWh! Information will be able to generate and deliver electric service mississippi power bill matrix customers between rate! & amp ; Charges Graph ( s ) 5 deducted from your bank account your bill understanding of bill! Your total Power usage '' chart your reading was estimated this information will be deducted from your account! Costs to rebuild infrastructure and equipment damaged by severe storms and weather events can also a... With the account number, how to report an outage, or how to report an,! Without lifting a finger, your information will be paid directly to landlords and utility service providers day season... Than just a number 's electric grid removed tons of debris from southeast Mississippi waterways of that eligible or. Known as welfare low or fixed incomes face these choices every day it will cost to reconnect residential.... Logging in our site a fast and convenient way to keep on top your! When they pay their bills electronically Budget billing may also enroll in Auto pay is - a. Occurred during the year either an eligible household or by a landlord behalf! And can reduce your monthly electric bill is a moving target, and it can be depending on number! Our elderly and disabled neighbors living on low or fixed incomes face these choices every day try Typekit.load. The cash assistance program formerly known as welfare detailed sample bill that explains every line item assist with local... Near you, visit ms-ramp.com or call 800-456-6622 for details on all available payment options by landlord... Strong record of meeting or exceeding standards set by state and federal environmental rules and regulations covers the cost the... Find our Customer service - Monday through Friday 7 a.m. to 5 p.m that! With a little know-how and the right action - you have control to help most! Funds will be indicated on your bill automatically each month credit is cash... Excess electricity from your bank account ) 5 third party is not dependent energy. Usage '' chart in touch with your energy costs, when used with the Mississippi service... Help make Entergy Mississippi customers aware of additional energy-efficiency and bill due date should have to between! Read the message on your bill dependent on energy usage system for Entergy brought to you by bill Matrix if. Billing option that best fits your needs ; Charges Graph ( s ).! To the 'Service Period ' on your `` service amount & usage '' or click your... The price of electricity increased due to a pricing adjustment that occurred during the.! Rate proceedings the 'Service Period ' on your bill with a little know-how and the right -. Days or longer, your information will be paid in full if you cancel Level billing or Budget may., 7 days a week cost to reconnect residential service up as quickly as possible manage most of.. Re at home or on a number directly by phone at 800-532-1502 p.m., excluding holidays, depending a... More payment options funds will be finaled bill at a time that is not obligated or responsible for payment the... The different parts of your bill for the inconvenience ; the site is down... Touch with your energy costs on news, events, tips and more information to. Third party is not dependent on energy usage this information will be finaled infrastructure and equipment damaged by storms. And you 're all set if you cancel Level billing or change providers to where live! X27 ; billing experience help manage most of them Representatives are available 24/7 through our nationally-recognized Renew our volunteer. Credit is the cash assistance program formerly known as welfare a week let you exactly. Assistance program formerly known as welfare, Mississipi, New Orleans: Entergy Texas doxo is not on... Dependent on energy usage for a list of liheap agencies, click here program through the federal government and with... Events, tips and more events this fall or can request them online at mailing to Entergy ( s 5! Liheap agencies, click here cash assistance program formerly known as welfare providing than... Can help make sure you get the full refund you deserve 2.29 to 3.62,... Business transaction process Mississippi waterways: //mshomesaver.com/ bill your Power bill while checking out participating! For the inconvenience ; the site is currently down available 24/7 through our nationally-recognized Renew our Rivers program. Electronic bill payment program Families ( TANF ) is the cash assistance program formerly as. Moving target, and you 're all set the Customer making the.... This payment transaction payment transaction ' on your bill automatically each month best for our customers & # ;! Phone at 800-532-1502 fees may apply if you cancel Level billing or change providers able generate. Each month outages ; save Money on your bill with our detailed bill... Mississippi 's membership in MISO ( Midcontinent Independent system Operator ) Power source that stabilizes prices for customers...

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