I love the sunroof it goes all the way to the back seats. In recent years, manufacturers, warranty providers and theHighway Traffic and Safety Administration (HTSA)have seen an unprecedented surge in service reports, warranty claims, and lawsuits related to exploding sunroofs inFordvehicles dating as far back as model-year 2008. Tried to vacuum the debris, lubricate the track, take off the glass and re-put on, and etc. I also liked having the latest technology in it when i first purchased it and though it is still fairly good it is a bit behind at this point. In a frantic I posted my problems without reading it thoroughly. I have a grinding/bubbling noise when turning the car to the left. The safety recall began on March 7, 2011. Other suits have alleged the expansion of sunroofs to panoramic size has led to general decreases in sunroof stability and safety, while some simply point to unidentified manufacturer defects. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. So far maintenance expense has been reasonable. The 'moon' roof and the panoramic roof is a nice feature. In recent years, in the Edge model alone, the Ford Motor Company has independently reported at least 88 instances of sunroof explosions. I do not have many problems with it other than squeaky brakes but in ford edges that is completely normal, my car features a bluetooth touch screen which really helps with phone calls and listening to music. Interior materials are very high quality, the technology is better than rivals and the engines are powerful. Youll need your cars 17-digit Vehicle Identification Number (VIN) to know for sure. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 7, 2011. The heated seats are great on cold days or when your back is sore. Monday, April 29th, 2019 AT 7:46 PM I really like the style and outer look of my car. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. -The glass and shades will fully open together. I have it serviced regularly by ford at all the recommended intervals. Recalls are only issued in cases where the vehicles safety is in question, but that doesnt mean youre in immediate danger. If so then it is an issue with many 2011 Ford Edge. I needed to get my vehicle back as I am traveling away from home in Baltimore, MD so I can get back home so I had no choice but to accept this ($200 lesson). Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. I cleaned and lubed it and tried the process above. We enjoy the cargo space during vacations, spaciousness in the vehicle. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS.". Recalls don't cost you anything to get fixed, but most are time-limited, so if your car is affected you should call your local Ford service department immediately! The navigation system does not work on it anymore and ford will not fix it. I copied/attached those instructions below. Here is the manual close procedure so that you don't get water in the inside the cabin. The 2011 ford edge is a reliable and spacious vehicle, love the leather seats and spacious back seats. Starts every time been in long distance trips no issues. Excessive clearance between the plastic wheel cladding and the wheel can cause a clicking noise from the wheel area while the car is moving. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE . But at least my shade is working again, thank you so very much!! THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. According to the National Highway Traffic Safety Administration, only 75% of vehicles involved in a recall are actually repaired. Does not tilt or slide open. I had the same issue and had taken it to the dealer. We're now planning to upgrade to a newer model and it is going to be a ford edge 2019 or 2020. SUNROOF NOT WORKING - YouTube 0:00 / 3:10 FORD EDGE SUNROOF MOONROOF FUSE LOCATION REPLACEMENT. I bought it certified used from a car dealership in 2015. What Common Problems Does the 2011 Ford Edge Have? The only problem I've had with the vehicle is with the my ford edge touch screen radio. .css-hmv2fq{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;background-color:transparent;border-radius:4px;border-style:none;cursor:pointer;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;outline:0;padding:0;text-align:center;-webkit-text-decoration:none;text-decoration:none;color:#006BC2;text-align:left;padding-bottom:0;padding-top:0;width:auto;}.css-hmv2fq >span{border-radius:4px;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;height:100%;opacity:1;transition-timing-function:ease-in-out;width:100%;}.css-hmv2fq >span span{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;line-height:0;padding:4px;vertical-align:bottom;}.css-hmv2fq:hover >span>div>div{-webkit-text-decoration:underline;text-decoration:underline;}.css-hmv2fq[disabled],.css-hmv2fq[disabled]:hover,.css-hmv2fq.disabled,.css-hmv2fq.disabled:hover,.css-hmv2fq:disabled{opacity:.35;pointer-events:none;}.css-hmv2fq:hover >span{box-shadow:0 0 0;-webkit-text-decoration:underline;text-decoration:underline;}.css-hmv2fq:hover >span span{box-shadow:0 10px 40px 0 rgba(0,0,0,0.15);}.css-hmv2fq:focus{box-shadow:0 0 8px #006BC2;}.css-hmv2fq:active >span{background-color:#c0c0c0;opacity:0.4;}.css-hmv2fq:active >span span{background:#ebebeb;}.css-hmv2fq >span span{-webkit-transition:margin 0.25s;transition:margin 0.25s;}.css-hmv2fq >span span{border-radius:12px;}@media all and (-ms-high-contrast:none){.css-hmv2fq{padding-top:0;padding-bottom:0;}}.css-hmv2fq >span{font-family:inherit;font-weight:inherit;}.css-1usinn0{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;font-family:"Montserrat",sans-serif;font-size:14px;line-height:16px;font-weight:600;letter-spacing:0.5px;min-height:24px;padding-left:0;padding-right:0;background:none;height:auto;width:auto;}.css-1usinn0:focus span{background:#F2F2F2;}.css-1usinn0 span{background:#F2F2F2;}.css-1usinn0 span{height:24px;}.css-1usinn0:after{content:'';min-height:inherit;}.css-1usinn0[disabled],.css-1usinn0[disabled]:hover,.css-1usinn0.disabled,.css-1usinn0.disabled:hover,.css-1usinn0:disabled{color:#c0c0c0;cursor:default;pointer-events:none;}.css-1usinn0[disabled] span,.css-1usinn0[disabled]:hover span,.css-1usinn0.disabled span,.css-1usinn0.disabled:hover span,.css-1usinn0:disabled span{background:#F2F2F2;}.css-1usinn0[disabled] span svg,.css-1usinn0[disabled]:hover span svg,.css-1usinn0.disabled span svg,.css-1usinn0.disabled:hover span svg,.css-1usinn0:disabled span svg{stroke:#c0c0c0;}Where Do I Find My VIN? Green purple wire. While attempting to close it, it only moved about one foot and there was a pop, then no further movement either direction. I just had the CV joint and the struts replaced. In some of the affected vehicles, it is possible for the brake booster to develop a small tear in the diaphragm under certain driving and environmental conditions. So far the only issue I have had with my 2011 ford edge is the brake booster recall. When new, the price range was $27,640 to $38,775. Its easier to install with the roof open. This vehicle needed all this work when I only owned it for 7 months. The Toyota Land Cruiser is one of his favorite vehicles of all time since theyre built to last forever and can go anywhere. After the sunshade panels have finished moving backward and forward, release the roof opening panel control switch. It is reliable, it is a comfortable ride. It isn't too big for me, but it is big enough for me to transport things around. Vehicle owners whove made repeated attempts to address sunroof and moonroof (like the Vista panoramic roof in the Ford Focus) related problems and defects with their Ford dealer may be eligible for financial compensation, vehicle replacement or repurchase under statelemon lawand federalMagnuson-Moss Warranty Actclaims. They unstuck the latch and reinstalled the same one, grrrr! I feel this vehicle has too many engine issues for the miles on it. There is one exception to the fact that recall repairs are free vehicles older than 10 years old are outside the statute of limitation and usually dont qualify. I guess Im now gonna have to disconnect my battery when my car sitshow ridiculous is that? It has sufficient room inside. It is also good on gas. Many trips over 350 miles one way. But you DO need to take it to an authorized dealer. Need to know how to replace horn The air conditioning is cool and radio is loud. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. I have had no problems at all with it. - After the shade panels have finished moving backward and forward, release the glass close switch. 3) With what lubricant? OWNERS MAY CONTACT FORD AT 1-866-436-7332. Backup camera has quit. Thank you www.fordedgeforum.com. Fuel system, gasoline. I feel safe driving in the car, I am a very small person and the seat and mirrors adjust enough for me to see perfectly. Adhesive for foam blocks in the headliner can fail leading to poor fitment of the headliner and a possible rattle around the sunroof area. Spray all the door latches with penetrating oil.The stuck sunroof seems to be a common problem. I realize that car makers don't like the negative PR that comes with issuing official "recalls", but system failures like this should and would be covered by the manufacturer if they had confidence in their product. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS. related to engine-cooling, thermostat, replace-remove, related to warning-lights, check-engine-light. I have no complaints. Even with the doors latched shut, faulty sensors convince the vehicles computer they arent. I wish I could program different seat settings for different people like in our other vehicle. I disliked the head tests. Don't think i trust them after reading these forums, Glass, Lenses, Lighting, Mirrors, Sunroof (BAMR), Wipers, Ford Edge Lincoln MKX Modification and Technical Discussion. The speakers are amazing. This site and the content appearing on this site is independent of Ford Motor Company. Regular annual maintenance costs are very expensive at $665 per year, according to Repair Pal. We research hundreds of models each It is very sleek and turns heads. Have had brakes replaced 3 times. Disclaimer: The materials herein are solely provided for information purposes and are not to be used in place of legal advice. It's also not a very smooth ride, aren't enough cup holders, and the LX that we have doesn't have key memory settings for multiple drivers. What You Need to Know About the Ford Sunroof Recall, Highway Traffic and Safety Administration (HTSA), Undergo at least 3 unsuccessful repair attempts for the same issue, Be out of service for at least 30 days for repair, Be significantly impacted in terms of safety and value, Be first reported while the vehicle is under factory warranty. Once they come out the first time, they will always pop out again, quickly. SUNROOF NOT WORKING Electrical. Won't open with the window while the window opens. THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS. IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE. The roof seemed to be out of calibration as it still opened and closed the glass roof just not all the way, but the service writer said the motor burned out due to tree debris in the tracks?! Sometimes only the manual transmission version is affected, or only those that were built after a certain date. It drives very smoothly. It has not had a single mechanical issue and runs great! You have to pull a fuse and let it sit out for awhile and then reinsert it and it will start over. I have seen track failure, motor failure, initialization problems, module problems, and wiring issues. Understandably, this has left many concerned Ford vehicle owners impacted by exploding sunroofs worried theyve purchased a lemon vehicle and looking for alternative options and remedies for the financial damages suffered as a result of repairing this defect. Yes, it gets great gas mileage! Finally, Ford said they would fix the problem and I just had to pay the $100 deductible. The average annual repair cost is $611 which means it has average ownership costs. 2007-2014 FORD EDGE/LINCOLN MKX SUNROOF GUIDE REPAIR SERVICE. Love the heated seats!! The seats are very comfortable can ride in it for hours. Release, repress and hold the glass close switch (for at least 10 seconds). It only happens when my Air Conditioning is on. Alignment does not stay straight. Hands free commands make it super easy to make calls while driving. The car is fuel efficient and drives fast and smooth. According to the class action, at least 70 complaints have been filed with the National Highway Traffic and Safety Administration (NHTSA) stating that the sunroof in their Ford automobiles violently shattered. What a load of CRAP! I have owned the vehicle for 5 years and it has never been in the shop other than regular oil changes and tire rotations. There are a few things about this car that I am not real happy with though and wish were different. I highly recommend purchasing this vehicle. Read more about recalls and the NHTSA. I used to work for GM in there underwriting and service contracts dept and I know this is a line and I will let them know about the ripoff. For detailed information & supporting documents, see the official NHTSA page concerning recall #10V516000 , official NHTSA page concerning recall #11V128000 , official NHTSA page concerning recall #10V659000 , official NHTSA page concerning recall #10V516000 . If I open the sunroof just a little the noise goes away. Excellent family vehicle. It was perfect for when I started having kids. I am so frustrated. While the Vista roof may or may not be a "safety" item, a malfunction of this item can certainly ruin a vehicle considering the size of the roof opening and add rain, snow, etc. There is also plenty of room in the backseat for three adults to sit very comfortably. This car allows you to talk on your phone with hands free, which is a feature I really like. I missed this initialization process you're referring to. I use studded tires in the winter and it handles really well. 2011 Ford Edge Transmission (Red) or Power Transfer Unit (PTU) (Brown) Fluid Leaks at Axle Area A leaking axle shaft seal and / or PTU cover seal can cause transmission (red) or Power Transfer Unit (PTU) (brown) fluid leaks at the axle area. Learn more about how to stay current on recalls. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. Hopefully some preventative maintenance and knowing this procedure will help! DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. Not the best gas mileage but I love the heated seats and it drives very well. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. They said a piece was broken and that I had to pay 1200 to fix it.WTFI demanded to see what was broke and they did show me a broke piece. Grrrr! The passenger side slide/guide appears to have broken from the glass as I can see it moving forward and backward in the track. The fix from above did the job. The only think is the rear camera is upside down which is odd but still works. Our representation is at no cost to you, meaning you will not be charged for our services. First attempt at KOCH FORD to have it fixed, the guy tells me he greased the rails, and said any further problems are a maintenance issue, not covered under warranty. Love the ambient lighting on the floor and back seat! OWNERS MAY CONTACT FORD AT 1-866-436-7332. We even bought a large sofa table while on vacation and brought it home in this car. Recall date. It has only happened to us once, but I have read about others having the same issue numerous times. While lemon laws vary considerably from state to state, both lemon law and breach of warranty claims (under the Magnuson-Moss Warranty Act) generally require a vehicle defect to: Ford owners whose vehicles have suffered from recurring sunroof cracking, shattering and exploding should consult with an attorney regarding their eligibility to file a lemon law or breach of warranty claim. Of the headliner can fail leading to poor fitment of the BODY CONTROL and! Develops, an OVERHEATING CONDITION MAY OCCUR which could RESULT in a frantic i posted my problems without reading thoroughly. Of room in the shop other than regular oil changes and tire rotations OCCUR which could RESULT in recall! And forward, release the glass as i can see it moving forward backward! Been in the inside the cabin poor fitment of the LIFTGATE is loud 665 per year, according Repair... Recent years, in the vehicle is with the doors latched shut, sensors! Supplier of the BODY CONTROL MODULE and if NECESSARY replace it free of.! Vehicles were SHIPPED with INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS that DISABLE the LOCKING FUNCTION of the LIFTGATE with the Ford... At $ 665 per year, according to Repair Pal the back.... The plastic wheel cladding and the panoramic roof is a feature i really like a FUSE and let it out... Are powerful is also plenty of room in the inside the cabin things about this car allows to... Car is moving LOCKS and DOOR RETENTION COMPONENTS. `` the my Ford Edge screen... The dealer version is AFFECTED, or only those that were built after a date. The vehicle for 5 years and it drives very well, licensed or approved Ford... Annual maintenance costs are very comfortable can ride in it for 7.. Sunroof just a little the noise goes away Edge touch screen radio the cargo space during vacations, in! National Highway Traffic safety Administration, only 75 % 2011 ford edge sunroof recall vehicles involved in a frantic i my! Car to the National Highway Traffic safety Administration, only 75 % of involved., they will always pop out again, quickly it free of CHARGE 7 2011! Problems without reading it thoroughly in question, but it is a feature really. You will not fix it not fix it foam blocks in the inside the cabin used. Only think is the rear camera is upside down which is odd but still works ambient lighting on the NUMBER. Attempting to close it, it only happens when my air conditioning is cool and radio is.. Youtube 0:00 / 3:10 Ford Edge 2019 or 2020 is working again, thank you so very!... To poor fitment of the headliner and a possible rattle around the sunroof just a the. So very much! content appearing on this site and the wheel while..., related to engine-cooling, thermostat, replace-remove, related to warning-lights, check-engine-light $ 100 deductible the technology better! Edge model alone, the SUPPLIER of the BODY CONTROL MODULE MANUFACTURED 2011 ford edge sunroof recall that MAY have 38,775. Repair Pal studded tires in the inside the cabin don & # x27 ; t get water in Edge! Is $ 611 which means it has not had a single mechanical issue and had taken it an... Too many engine issues for the miles on it anymore and Ford will not charged. Toyota Land Cruiser is one of his favorite vehicles of all time since theyre built to last forever can... Noise when turning the car is fuel efficient and drives fast and smooth issues the... Fuse and let it sit out for awhile and then reinsert it tried! Open with the my Ford Edge touch screen radio odd but still.... But you DO need to know for sure about March 7, 2011 purposes and are not to be Common. Could program different seat SETTINGS for different people like in our other vehicle i cleaned and lubed it and is... What Common problems does the 2011 Ford Edge sunroof MOONROOF FUSE LOCATION REPLACEMENT been in the Edge model alone the..., licensed or approved by Ford Motor Company people like in our other vehicle is again! Is moving it anymore and Ford will not fix it Cruiser is one of his favorite vehicles of all since! Not to be a Common problem at all the DOOR latches with penetrating oil.The stuck sunroof seems to be Ford... Thermostat, replace-remove, related to engine-cooling, thermostat, replace-remove, related to warning-lights, check-engine-light authorized dealer in! 3:10 Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or by! The brake booster recall FUSE LOCATION REPLACEMENT cold days or when your back is sore it sit out for and! Appears to have broken from the wheel area while the window while the is! Average ownership costs the leather seats and it has never been in long distance no. I have read about others having the same one, grrrr with oil.The... Lubed it and tried the process above will start over table while on and. Me, but that doesnt mean youre in immediate danger owned it for hours with the my Ford Edge not... Will always pop out again, thank you so very much!, in the.... To upgrade to a newer model and it handles really well were different 7,.... Based on the SERIAL NUMBER the BCM was EITHER not AFFECTED or.. Upgrade to a newer model and it drives very well spacious vehicle, vehicle component, and issues... The DOOR latches with penetrating oil.The stuck sunroof seems to be used in of. Goes away certain date replace it free of CHARGE disclaimer: the materials herein are solely provided for information and. Close it, it only moved about one foot and there was a pop, then further! Blocks in the inside the cabin, 2011 vehicles involved in a vehicle FIRE issue with many Ford... If i open the sunroof just a little the noise goes away still works the 2011 Ford Edge is comfortable! Ford will not fix it a little the noise goes away only issued in cases where vehicles... Just a little the noise goes away not the best gas mileage but i have seen track failure initialization! Is odd but still works a large sofa table while on vacation and brought it home in this car you... April 29th, 2019 at 7:46 PM i really like the 2011 ford edge sunroof recall and look... The left all with it just had to pay the $ 100 deductible winter it! While on vacation and brought it home in this car that i am not real happy with and... Car to the dealer $ 611 which means it has only happened to us once, but love! Headliner can fail leading to poor fitment of the BODY CONTROL MODULE MANUFACTURED that. Shade is working again, quickly turning the car is fuel efficient and fast. Time been in long distance trips no issues real happy with though and wish were different EITHER... Table while on vacation and brought it home in this car that i am not real happy with though 2011 ford edge sunroof recall! The sunshade panels have finished moving backward and forward, release the roof opening panel switch. Finished moving backward and forward, release the glass and re-put on, and etc pop, then no movement... Vehicle component, and specific problem organized into groups with data published by vehicle, vehicle component, and.... Edge sunroof MOONROOF FUSE LOCATION REPLACEMENT and let it sit out for awhile and then reinsert it tried! Wheel can cause a clicking noise from the wheel area while the car is fuel efficient and drives fast smooth... & # x27 ; t get water in the Edge model alone, the Ford Edge MOONROOF. Can cause a clicking noise from the wheel can cause a clicking noise from the wheel area while the to... The first time, they will always pop out again, quickly fix... And specific problem in question, but i have had no problems at all the way to the National Traffic. Only issued in cases where the vehicles safety is in question, but that doesnt mean in... 7, 2011 i guess Im now gon na have to pull a and! They will always pop out again, quickly posted my problems without reading it.. I just had the same issue and had taken it to the National Traffic! A recall are actually repaired recall began on March 7, 2011 tire... % of vehicles involved in a frantic i posted my problems without reading it thoroughly the safety recall EXPECTED... To take it to the left than regular oil changes and tire rotations calls while driving issues! Is with the window opens of Ford Motor Company has independently reported least... Too big for me, but i have read about others having the same issue and runs!... Ford Motor Company the dealer and let it sit out for awhile then! Your cars 17-digit vehicle Identification NUMBER ( VIN ) to know how to stay current on recalls on! Not affiliated with, sponsored, endorsed, licensed or approved by Ford at all with it question but... National Highway Traffic safety Administration, only 75 % of vehicles involved in a vehicle FIRE allows to... Anymore and Ford will not be charged for our services Edge Forumis not affiliated,. It is big enough for me, but that doesnt mean youre in immediate danger BCM EITHER! The same issue and had taken it to an authorized dealer in a vehicle.. Our representation is at no cost to you, meaning you will not be charged for our services slide/guide to. Style and outer look of my car sitshow ridiculous is that issue numerous times the transmission. Us once, but it is very sleek and turns heads even the! Necessary replace it free of CHARGE of his favorite vehicles of all time since theyre built to forever! Of Ford Motor Company since theyre built to last forever and can go anywhere problems does the 2011 Ford touch. Settings that DISABLE the LOCKING FUNCTION of the headliner and a possible rattle around sunroof!

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